FAQ
Clear answers before you begin.
Common questions about scope, delivery, support, subscriptions and payment readiness.
Can packages be customised?
Yes. The packages are starting points. Scope, integrations, timelines and support can be adjusted after discovery.
How long does a typical website take?
A focused marketing website often takes four to eight weeks. Larger portals and custom systems require a separate delivery plan.
Do you provide ongoing support?
Yes. Support can include maintenance, backups, content updates, monitoring and planned improvements under a separate agreement.
Can customers pay through Bank of Maldives?
The production system is designed to support a BML-hosted checkout after merchant approval and completion of BML integration testing.
Can I cancel or downgrade a subscription myself?
The customer portal includes self-service controls. Downgrades and cancellations are normally scheduled for the end of the current paid period.