Subscription cancellation
Customers may schedule cancellation from the portal. Access normally continues until the end of the current paid period.
Downgrades
A downgrade is normally scheduled for the next renewal date so paid features remain available through the current period.
Project cancellation
Project cancellation terms depend on completed work, committed costs and the accepted proposal.
Data access
The final policy should state how long files remain available after service ends and how customers can request an export.
Review required
This interface draft must be reviewed and approved before production publication.
Contact
Questions about this policy should be directed to [email protected].